How to get ready for your video call ?
Cliniko is the technology that powers secure and private telehealth sessions between you and Form Counselling.
There is no need to sign up to Cliniko.
Form counselling will send you an email or an SMS with a link for your session.
Quiet and Well-lit Space:
You will need a private and quiet area where you will not be disturbed during the consultation.
Ensure the room is well-lit, with natural lighting coming from behind your device, reflecting on your face. The camera should be eye level to create a more natural position.
You may also want to use a notepad to take and share notes throughout your consultation.
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How Cliniko Works ?
1. Form Counselling will send you a confirmation in an email or SMS with a link to the session once you have booked your appointment.
2. On the day/time of your appointment, click on the URL or "join appointment" web address that is displayed on your confirmation or on the link saved within your calendar as per screenshot:
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Or below
3. Select 'Yes' if you are prompted to 'enable camera and microphone' in your web browser. You need to ensure that Chrome or Safari (or your internet browser) application has been granted access to your camera and microphone.
4. You will be prompted to wait for your practitioner to "join in" or will connect immediately.
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You can also watch this "How to" Video from Cliniko prior to your video consultation for more information.
